Help Center

How Can We Help?

Guides, training and a support team that understands workshops.

Setup, data import and your first job card.

Creating, approving and converting jobs.

Stock, reorder levels and purchase orders.

Invoices, payments, tax and returns.

Assignment, time tracking and productivity.

Understanding your numbers.

Advisor, technician and store apps.

Roles, access control and security.

Common issues and how to resolve them.

Monday to Saturday, 9am to 7pm IST.

We reply within one business day.

Quickest route for a fast question.

Frequently Asked Questions

Quick Answers

The questions our support team hears most often.

Yes. Every plan comes with a 14-day free trial with full access to all features of that plan. No credit card is required to start.

No. There is no setup fee on any plan. Data import and onboarding assistance are included free of charge.

Yes. Upgrade or downgrade at any time from your account. Changes take effect from the next billing cycle and are prorated automatically.

Yes. If you are not satisfied within the first 30 days of a paid subscription, we will refund you in full, no questions asked.

Yes. MrAutozen runs in any modern browser and has dedicated mobile apps for service advisors, technicians and store staff on Android and iOS.